Sustaining the Lean Transformation Through Policy Deployment - Part of the NC Shingo Series
The success of a lean transformation hinges on a company's answers to questions like: What are our critical needs? How do we focus our resources? How do we involve and motivate our team members? How do we sustain our activities? How do we learn from our successes and our failures?
This course introduces the "policy deployment" approach to answering these questions. Policy deployment enables open, clear communications throughout a company -- allowing knowledge about capabilities, plans, and changes to flow unhindered horizontally and vertically -- by applying the scientific method of the Plan-Do-Check-Act (PDCA) cycle at all levels. It encourages clear thinking, breaks down barriers, and facilitates cross-functional communication to transform a static, ignorant organization into a learning organization.
Understand why policy management is the "brain and nervous system" of lean Know what PCDA looks like at each management level and what processes are required to support it Learn how to develop clear, concise A3 strategies for the critical few goals Learn how to use "catchball" to achieve alignment and focus both within and between management levels Discover how to sustain your lean transformation in the long term. Use interactive case studies and exercises to learn policy management Learn how to focus and align activities, how to involve all levels, and how to apply PDCA to consistently achieve required results Bring actual planning problems to work on.
Topics Covered Include:
Ingenuity gap The nine wastes of knowledge Policy management vs. conventional planning and execution PDCA management process Catchball process Pacemaker concept A3 thinking Strategic planning and current status A3's Dashboards and balanced scorecards Contingency planning Building the management system Problem solving Sustaining lean culture Obstacles and counter measures.
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