Preparing precise answers in an application for the North Carolina Awards for Excellence (NCAfE) is critical for the understanding and communication of the methods and processes used within the organization. Ultimate success in the program depends on understanding the criteria, and preparation should be efficient and effective. This workshop provides training on the 2007 Malcolm Baldrige Criteria for Performance Excellence and will assist participants in creating an effective application. This workshop is interactive and provides exercises to allow participants to use what they learn.
Learn to use the Malcolm Baldrige Performance Excellence criteria Learn how to interpret the criteria for the preparation of the criteria item responses Use flow diagrams that simplify the criteria and aid in understanding the requirements of the criteria Learn the linkages between the criteria process items and their corresponding results items Learn the criteria core values and how they apply to continuous improvement Learn about the common mistakes that are made when preparing an application
Topics Covered Include:
North Carolina Awards for Excellence Baldrige Criteria for Performance Excellence Writing precise criteria responses Using flow diagrams to understand the criteria Criteria item linkages Criteria core values Application preparation common mistakes
Contacts
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