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NC Awards for Excellence 2013 Examiner Training

NC Awards for Excellence 2013 Examiner Training

Malcolm Baldrige training from NCSU for 2013 North Carolina Examiners is just around the corner. The best way to secure your spot for Baldrige training is to register, right now!

Date/Time

Friday, November 2, 2012

9:00 AM - 4:30 PM

Location

The Institute for Defense & Business, 1430 Environ Way, Chapel Hill, North Carolina 27517

Registration

A fee of $99 will be assesed to all participants to cover the cost of materials. Lunch is not included in this fee.

To register, please click here. You will be contacted by email to verify your registration and receipt of your payment. You will also be provided with instructions on how to access this course.

Registration will be open until 24 hours before the event.

For those needing help with registration, those needing hotel accomodations, and those with questions about examiner training, please contact Heather Mitchell at heather_mitchell@ncsu.edu.

Pre-Work

Upon successful completion of registration, all participants will be assigned online work to complete prior to class.

There are no courses scheduled at this time. If you would like to be notified when the course is scheduled or suggest a course, please fill out this form.

About the Instructors

Deborah Rose Manzo, Ph.D., promotes performance excellence through her state and national work with the Baldrige Criteria for Performance Excellence. Deb has been a National Baldrige Senior Examiner with the National Institute for Standards and Technology (NIST) since 2001. She has 27 years experience in developing adult learning modules focused on leadership and change management. She assists IES clients with custom designed learning activities delivered online for organizational leaders and employees. She also provides direct consultation services and training in performance excellence in the areas of leadership, strategic planning, customer and market focus, workforce development, process and knowledge management, and analysis of results. Deb also serves on the Editorial Review Board for the ASQ Quality Management Journal.

Deb received her doctorate from Columbia University in leadership and administration; her masters, BS and BA from Oklahoma State University; and a masters from NOVA Southeastern University. She is a master trainer in Baldrige Criteria for Performance Excellence, Quality Tools, Thinking Maps; Covey-7 Habits; Framework for Understanding Poverty; Professional Learning Communities; and Facilitative Leadership. Deb is a certified Six Sigma Black Belt.

Dr. Deborah Manzo, CSSBB, NBCT
NCSU Performance Excellence Program
drmanzo@ncsu.edu