How to Communicate, Influence, and Negotiate in Project Management

About This Event:

Up to 80% of a project manager's time is spent working with people, not on technical tasks. As a project manager you need to get work done by people over whom you usually have no direct authority, and you have to work closely with project stakeholders throughout the life of the project.

You and your project team usually have more than enough technical skill and creativity to get the job done. What you need more of are the "people skills" that will help you get the resources, organizational support, and buy-in at all levels necessary to get the project done on time and within budget and leave people and the team ready for the next project.

Recommended For:

This program will benefit project managers whose job involves engineering, data processing, information technology, construction, research and development, manufacturing, maintenance, corporate planning, finance, marketing and quality. The principles you'll learn can be applied to any kind of project.

You Will:

Gain critical skills in communication, influence and negotiation
Gain skills in problem-solving, goal-setting, scheduling and tracking.

Topics Covered Include:

How to use an array of techniques to communicate effectively with anyone who might affect the success of your project
How to use proven methods to influence the attitudes and performance of team members and stakeholders
How to negotiate when necessary to meet your project objectives
How to understand and work with other communication styles
Active listening
How to read non-verbal communication and formulate your message
How to get your message across and use feedback
The skills that highly influential people use to successfully work with others
How to plan out an influence strategy
Analyze purpose, audience, and resources
How to use several soft and hard tactics of influence without direct authority.

Additional Information:

This program is a required core workshop for the Project Management Certificate.

Instructor(s):

Instruction Provided by the Lewis Institute, Inc.

The Lewis Institute has built a reputation for delivering practical, hands-on instruction that provides tools and techniques you can use immediately upon leaving the seminars to manage your own projects. The Lewis Institute insists that all of their instructors have real-world experience managing projects, so that they can go beyond the workbook content and answer your questions. Questions such as, "What to you do when....?" and "How do you handle a situation in which...?" These are the kinds of concerns that people have when they attend our programs; they want more than a textbook answer - they want "meat and potatoes."

You will also find the instructors very generous with their time in answering questions both during the class and after it is over. They freely give their email addresses to their clients and invite them to correspond with them. They treat you as a client, not a customer. The difference - a client is someone you care for, whereas a customer is simply someone who buys from you. The Lewis Institute is proud of their reputation and pleased to be working with the Office of Professional Development and the Industrial Extension Service to bring you the finest continuing education experience that you will find anywhere.