Effective Problem Solving and Root Cause Analysis

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1 day(s) , 7 instructional hours
7 Engineering Professional Development Hours (PDHs)

About This Event:

In this workshop you will learn a systematic approach to solve problems within an organization. Using the cross-function team approach, you will learn to apply disciplined and proven root cause analysis methodologies.

Recommended For:

Quality and regulatory professionals
Management executives
Process owners and supervisors
Continuous improvement team leaders
Representatives from key functional groups
Anyone who wants to learn how to solve problems

You Will:

Use team approach to problem solving
Clearly define problems that need evaluation
Apply methods to investigate and analyze problems
Learn techniques to identify, evaluate, and verify root causes
Learn how to determine what actions are needed to eliminate root cause
Discuss methods to verify effectiveness of actions taken

Topics Covered Include:

Team based problem solving
Problem definition and evaluation
Root cause analysis methods
Implementing appropriate actions to eliminate root causes
Analyzing effectiveness of problem solutions

Instructor(s):

Each course instructor is an experienced quality management system facilitator and auditor. NCSU-IES facilitators have assisted many companies with the training and implementation of their quality management system. They have developed and conducted quality system assessments and improvement techniques and demonstrated specific understanding and implementation techniques related to other ISO 9001:2000 based quality management systems, such as, ISO/TS 16949 Automotive Quality Management Systems; ISO 14001 Environmental Management Systems; ISO 22000 Food Safety Management Systems, etc.