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Quality Management Tools


Businesses in all industries are benefiting from successful use of established quality management tools. Enhanced quality and productivity improvements along with increased customer satisfaction are the primary outcomes of proper applications of powerful tools such as corrective action, statistical process control, measurement systems analysis and advanced product quality planning. These tools are especially beneficial to those companies pursuing ISO/TS 16949 (automotive quality) registration.

For more information on quality management tools, please visit www.ies.ncsu.edu/qualitytools.



Click on a title for event and contact details and registration instructions.

Title Dates Days City Cost
Failure Mode Effects Analysis Feb 17, 2010 1 Raleigh $395
Advanced Product Quality Planning with Control Plans & PPAP Aug 24-25, 2010 2 Greensboro $595
Failure Mode Effects Analysis Aug 26, 2010 1 Greensboro $395
Understanding and Implementing Statistical Process Control (SPC) Oct 5, 2010 1 Greensboro $395
Measurement Systems Analysis (MSA) Oct 6, 2010 1 Greensboro $395

Who to Contact

An IES representative is available to answer your questions. Visit our Regional Map to find a representative in your area.

Registration Questions:
Office of Professional Development
(919) 515-2261
Email OPD

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