Quality management systems are a business’ basic framework to ensure consistent product and effective service to customers. Whether ISO 9001 (quality), ISO/TS 16949 (automotive), or ISO 13485 (medical devices), you can be assured that these standards contain proven guidelines for developing and maintaining the highest level of customer satisfaction and improvement.

NC State provides training, technical assistance, and auditing to help business and industry in North Carolina and beyond learn how the techniques of quality management system standards and tools can enhance your business.