What a welcome it’s been to IES! The biggest questions I get outside of, “How’s the new job? Do you like it?” are “What do you do?” and “What is the Industrial Extension Service (IES)?” As I have worked here now for a month and a half, my “elevator speech” has gotten much shorter and more concise. However, what I’ve found is that my role here at IES fits the very elevator speech mantra that I give about what IES does for manufacturers and industry.
What is an elevator speech? It’s those approximately 15 seconds you have in the elevator with someone to connect with them on the ride up or down.
What I usually say is, “The Industrial Extension Service is an arm of the College of Engineering at NC State. We help North Carolina Industries and Manufacturers do what they do better.” I actually feel as though that’s exactly what I’ve come to do to help IES in my role.
What is my role exactly?
Well, I work with the Open Enrollment (OE) courses here at IES. My whole title is “Course Deployment and Registration Program Coordinator.” Mostly, I just help students get registered for our OE courses and then help our instructors deploy those courses by taking care of the details for them. It’s customer service not only for our students, but for our staff as well.
So, how does the mantra in my elevator speech match my particular role?
I came into this “new” position, with open arms from IES. They’ve been waiting awhile for “me” and were ready for someone to come in and grab the reins. Boy, did I come in and grab those reins too! I really have come into this role to make the registration process better by standardizing processes and methods and sometimes even creating a process that wasn’t in place.
The feedback, so far, is pretty good, but I’m ready to continue to make things better. We keep tweaking and refining these processes as we go and try out the processes we are putting in place. Through collaboration with instructors and the various departmental pieces, things are moving forward in a very positive way. This is exciting because it sets us up for growth. Growth is always positive!
So, I am here to make what we do with Open Enrollment better. Thus, I “extend” my hand to you all and look forward to being an asset here.
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Tamara Money joined IES in 2013 and is the Coordinator of Course Deployment & Registration. She ensures that students are able to access the courses that offer the most benefit for them, and that the courses themselves run smoothly. A graduate of Appalachian State University, Tamara is also an independent business owner. Connect with Tamara on Twitter at http://www.twitter.com/tamrey7500, and also on LinkedIn and Instagram.