Dang that chicken....
How much thought have you given to cyber security threats and the risk to your business?
Plan now so you know what to do before, during and after an emergency, in order to ensure your business can avoid a significant interruption due to natural or human-made disasters.
This special extended episode of the "Manufacturing Minute" examines the "kP" rule for minimizing the cost of inspection of incoming parts and supplies.
A report from the Raleigh Innovation Summit, held September 11, 2013.
Emotion. How many times have we heard that the workplace is no place for emotion? A productive, contributing employee is expected to bury emotion and display polished logic, saying nothing that offends anyone.
A healthier workforce is going to be a more productive and happier workforce.
For the 4th of July I thought I'd share something that Teddy Roosevelt included in his first annual message to Congress in December 1901.
This "Manufacturing Minute" episodes examines a quote from Dr. Russell Ackoff, a colleague of Dr. W. Edwards Deming and one of the premiere thinkers on systems theory and human organizations.
What if we're not offering a course you particularly need? Now you can fill out a quick form and we'll let you know when the course is ready.
We're having a luncheon today for a colleague who is retiring this week. This colleague has been at IES for over a decade and manages our stakeholder reporting requirements, which are many (some might say legion). My colleague alerted me to her plans a year ago, and we were able to plan a transition for another team member into her role.
Previewing an Emerging Issues Forum session called "The Wisdom of Crowds in Manufacturing."
On this episode of the Manufacturing Minute, we start a periodic segment called "Great Moments in Manufacturing History" with a landmark event from January 1914.
The title for this blog popped in my head…like a flash of inspiration in response to a recent comment made in my presence about how much easier it must be to instruct soft skills classes and receive positive evaluations (since they involve so many activities and fun) as opposed to technical skills classes.
I am currently developing some programs around customer service, strategic customer care, customer focus, and the overall customer experience. These are topics that have been of interest to me since I first learned about total quality management in the late 80’s as a disciple of Tom Peters.
The other day at lunchtime, a discussion between one of our customer service reps and an EH&S specialist devolved into argument. The donnybrook, happening four offices down, became so loud that I could not focus my standard duties, like holding the weight of the world on my shoulders, so I rose to see about negotiating a cease-fire. Then I quickly sat back down. The squabble was about which was better – Star Wars or Star Trek. Darn. It was a Tuesday.
Let's see if I can get in a little trouble today.
Over the past few months, our unit at the university has been having an internal debate over whether we provide "training" or "education" to our clients.