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Performance Excellence Program

Manufacturing Excellence Education Excellence Medical Excellence

For more than 25 years, the Baldrige Performance Excellence Framework has empowered organizations to accomplish their missions, improve results, and become more competitive. This leadership and performance management framework includes the world-renowned Baldrige Criteria for Performance Excellence, 11 core values and concepts, and guidelines for evaluating your processes and results. (American Society Quality, 2015; National Institute for Standards & Technology, 2015)

The Baldrige Excellence journey is about learning how to achieve:

  • Effectiveness
  • Sustainability
  • Innovation
  • World-class results
  • Integrated processes
  • Organizational learning
  • A national network to support and sustain your organization

NC State Industrial Extension Service helps organizations on their journey to excellence.  Customized to your level of organizational maturity, our National & State Performance Excellence expert offers on-site coaching, training, and journey milestones that ensure long term sustainability and readiness to achieve the North Carolina Award for Excellence and the National Baldrige Award, if desired.

To explore the Baldrige Excellence model and discover a new journey to excellence, review the links below for more information:

The Baldrige Excellence Framework - What is it?
The Pathway to Performance Excellence - How to do you get there?
Performance Excellence Coaching - Why participate?
Cross-Sector Successes - Find out how clients have found this useful.