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Based out of the IES Concord office, Bill works state-wide to help manufacturers, businesses, healthcare systems and public health departments improve through Lean and Six Sigma thinking and methodology. Bill assists organizations in developing systematic, long-term Lean implementation and leadership programs. He also trains and develops Lean Six Sigma Green Belts. In twelve years, relative to his project works with them, Bill’s clients (through a third-party survey) have reported over $74M to NIST in economic impact and over 500 jobs retained or created.