ISO 9001:2015 Auditor Upgrade

Course Details:

1 day, 6.5 instructional hours
6.5 Engineering Professional Development Hours (PDHs)

Improve the Performance of Your Organization: ISO 9001:2015 Auditor Upgrade

Is your organization currently certified to ISO 9001:2008?
If yes, then your organization is challenged with providing auditors who:
  • Understand the differences between ISO 9001:2008 and ISO 9001:2015
  • Possess great interviewing skills
  • Increase value by conducting process based audits
  • Identify areas of improvement
  • Generate exceptional audit documentation
  • Articulate audit findings effectively
Why Attend:
What if your organization could increase customer satisfaction? Or reduce operating costs? An effective audit program will help achieve these goals. By attending this one-day course your auditors will be more capable of identifying areas for improvement that could help reduce operating costs, defects and customer complaints. ISO 9001:2015 supports organizations in all sectors. This course is designed to provide an understanding of the requirements of the standard; a refresher on auditing techniques; and an understanding of how to audit to the new requirements of the standard. This course is designed for auditor who are currently auditing to ISO 9001:2008. An experienced instructor, will discuss the new requirements, facilitate hands-on exercises, and provide guidance on how to audit to the new requirements.

 

Benefits to Your Business
  • Improved customer satisfaction
  • Reduced operating costs
  • Reduced defects
  • Increased effectiveness of processes
  • Improved communications
  • Increased advantage over competitors
Learning Objectives
Upon completion of this course, you will be able to:
  • Identify key changes between ISO 9001:2008 and ISO 9001:2015 and how the changes will impact existing approaches to auditing
  • Align requirements between the Quality Management System and the business objectives of the organization and learn how this will impact the role of auditors in auditing business processes and results
  • Gain an understanding of the requirements for documented information and how this impacts the audit process including the identification of audit evidence
  • Learn methodologies for auditing the key new requirements of Risk-Based Thinking, Organizational Knowledge, Process Approach and Plan, Do, Check, Act
  • Audit to the requirements of ISO 9001:2015 that are less prescriptive than before
  • Generate audit finding that will help the organization improve
Topics
  • ISO 9001:2015 requirements
  • Risk-based thinking
  • Process approach
  • Plan, Do, Check, Act cycle
  • Process diagrams and checklists
  • Effective communication
  • Process auditing
  • Phases of the audit (planning, preparing, performing)
  • Audit documentation
Who Should Attend
  • Existing ISO 9001:2008 quality management system internal auditors

Course Info


Registration

For location details and single session sign-ups:

REGISTER ONLINE

Instructor


Claire Pickrell

Upcoming Dates

On-Site Availability

Any of our open enrollment classes can be brought on-site. Please Contact Us for more information.