Is your company committed to consistency and continuous improvement for customer satisfaction and operational excellence? ISO International Standards ensure that products and services are safe, reliable and of high quality, no matter where in the world they are produced. IES offers training courses for quality professionals of all experience and skill levels. For individuals new to quality management, to those familiar with quality concepts and tools as solutions to problems they face, a consistent quality management system can improve a company’s or organizations’ performance, improve customer satisfaction and develop employee careers and job satisfaction.

More and more often, customers require that their suppliers be certified to one or more ISO standards and certification is frequently required for government contracts and international export.

IES experts coach and support clients through the certification process, with training tailored to each company’s unique needs. We can assist you toward certification in the following industries and topic areas:

 

Success Stories

 

Competing on Speed
Read how one client earned their ISO/TS 16949 certification with the help of IES, retaining $600,000 in business as a result. Or watch the video to hear their story.

 

ISO 9001 Training Pays Big Dividends
An outdated quality management system threatened the business relationships of United Plastics, a leading automotive industry supplier. Learn how IES provided an ISO 9001 training event that helped them save approximately $100,000, while allowing them to invest more than $1 million in new equipment as well as upgrades to old equipment. Read the success story here.

 

ISO 9001 Helps Catch Criminals With Confidence
See how certification helped an eastern North Carolina forensics company catch criminals and realize an international advantage.

 

Tempering Everything but Quality
Read how one IES client enhanced customer satisfaction and a more cohesive company environment with ISO 9001:2008

 

Poised for Growth Following ISO 9001 Certification
See how a Mooresville manufacturer is poised for growth after engaging IES to help put the ISO 9001:2008 quality management system in place.