Bill is an extension specialist with NC State’s Industry Expansion Solutions (IES). Based out of the IES Concord office, he works state-wide to help manufacturers, businesses, health care systems and public health departments make improvements through Lean and Six Sigma thinking and methodology. Bill assists organizations in developing systematic, long-term Lean implementation and leadership programs. He also trains and develops Lean Six Sigma Green Belts. In twelve years, relative to his project work with them, Bill’s clients (by way of third-party survey) have reported to NIST over $74M in economic impact and over 500 jobs retained or created. Before joining IES, Bill worked for Eastman Kodak Company in technical and supervisory roles in manufacturing and research and development. He was also a Lean implementer, trainer and coach in manufacturing, utilizing leadership coaching, Kaizen and other Lean tools. Bill holds a B.S. in industrial engineering and operations research from Virginia Polytechnic Institute and State University (Virginia Tech) and an MBA (concentrating on manufacturing management and quality management) from the Rochester Institute of Technology (RIT). He is a certified Lean Six Sigma Black Belt. Bill serves on the Association for Manufacturing Excellence (AME) southeastern region board, Jay M. Robinson High School’s engineering and automation academy’s advisory board and is a member of NC State's academy of outstanding faculty engaged in extension and engagement.