Chel Douglass is an Advanced Administrative Specialist for IES. Chel offers administrative support to all IES. She serves as the main customer service representative ("Director of First Impressions") as well as assisting with special projects. She is a NC Notary Public and has been with IES since 1990. Prior to this position, Chel worked within IES as back-up to the executive assistant, administrative help for the business cluster group, assistant to the MEP center director, registrar and materials coordinator with continuing education, and program coordinator assistant with the energy program. Chel completed her B.A. in Criminology in December of 2013 at NC State University. She has completed the supervisory series at NCSU, and holds a Team Specialist Certificate. She is also an officer with the State of North Carolina being a Notary Public.