Chel Douglass is the Sr. Advanced Administrative Specialist for IES, offering administrative support to all IES. Serving as the main customer service representative ("Director of First Impressions"), Chel runs the security at the Front Desk as well as assisting with many other special projects. As an officer with the State of North Carolina, she is a NC Notary Public and has been with IES since 1990. Prior to this position, Chel worked within IES as back-up to the Executive Assistant, administrative help for the business cluster group, assistant to the MEP Center Director, registrar and materials coordinator with continuing education, and program coordinator assistant with the energy program. Chel completed her B.A. in Criminology in December of 2013 at NC State University. She volunteers with the Garner Police Department CAPT team. She has completed the supervisory series at NCSU, and holds a Team Specialist Certificate.