Tom is an improvement specialist with expertise in Lean and Six Sigma. Tom is based in New Bern. Since joining IES in 2015, Tom has been instrumental in implementing multiple Kaizen events to help small and large companies yield higher production rates and efficiencies while ensuring the highest quality of manufacturing process outputs by means of identifying the causes of defects and deviations and removing them. His approach is based on the goal of minimizing variability in manufacturing and business processes. Tom is a recognized proactive leader and has a demonstrated track record of professional, successful, and progressive expertise in consulting, operations, organizational management, training, mentoring and inspiring individuals to work as members of productive and cohesive teams. He is passionate about helping others achieve peak performance and exceed goals by means of implementing cutting edge business strategies and evoking associate engagement. Before joining IES, Tom spent 28 years in an Aviation career with 13 years in the U.S. Marine Corps and the remainder in roles that were in mostly Federal Government sector and some private businesses. He has held positions at Organizational, Intermediate, and Depot levels working in quality assurance roles as an Airframe mechanic, Non-Destructive Inspector, and Airframe Division Chief in charge of multiple facets in aviation facilities. He has held the position as Management Analyst – CPI Coordinator which was responsible for facilitating and implementing Lean Six Sigma methodologies across production, administrative, logistics center, other transactional activities across the Aviation Logistics Command (ALC) USCG Elizabeth City. Tom has received his B.S. in Business Administration – Project Management from Liberty University in Lynchburg, VA. He began his Lean Six Sigma career about 8 years ago when introduced to Lean, the tools, and how to use them. From there, he went to training and became a certified Lean Six Sigma Black Belt and has formal training in the tools and strategies of Lean Six Sigma including, but not limited to: DMAIC, DMADV, DFSS, visual management, 5S, continuous improvement (Kaizen), go and see (Gemba), built-in quality (Jidoka), load-leveling (Hijunka), and eliminating wastes (Muda). Events and projects are followed up by: reduced process costs and/or time, increased productivity and quality, improved customer satisfaction, and increased profits. Tom has also been trained as an Auditor in ISO 9001, ISO 14001, AS9110, and OHSAS 18001.