Adrianne Kroll is assistant director of quality for NC State Industry Expansion Solutions (IES). Adrianne began her career in the defense industry supporting Navy nuclear aircraft carrier and submarine design and construction as a systems engineer. She also supported the US Military as an analyst for the United States Joint Forces Command. She has led various cross-functional teams, with employees on all levels including upper management, in documenting processes, identifying waste, and brainstorming improvements in the areas of customer support,information technology, engineering, and supply chain management. She has helped companies implement metrics to track on-time delivery and customer satisfaction and has experience in systems & industrial engineering, risk management, requirements management, configuration & change management, and business process improvement. She has a B.S. in electrical engineering technology, a M.S. in systems engineering, and is a Six Sigma Green Belt. Her main focus is quality management systems, but her expertise includes business process mapping and project management.