Success Stories

Inspiring examples of how our clients have discovered success

Recent Success Stories

Richmond County Improves Customer Care with Lean

In 2015, Richmond County was invited to participate in the Department of Health and Human Services sponsored Lean Improvement Initiative. Within the Richmond County Department of Social Services (DSS), all customer inquiry calls are routed to the Customer Care Center...

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Rock Steady

After 70 years, the Minerals Research Laboratory remains a pioneer. In 1946, when the Tennessee Valley Authority and NC State’s College of Engineering worked together to fund the Minerals Research Laboratory, they probably wouldn’t have guessed that their new building would one day be located in Asheville’s trendiest neighborhood.

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Small Shop, Big Results

Oowee Products, a small manufacturer of specialty beverage accessories, started as a hobby in its founder’s home workshop; as it grew, the company needed to standardize its processes and streamline its operations.

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Recent Success Videos