RALEIGH, NORTH CAROLINA – CommonWell Health has attained Milestone 2 status from the North Carolina Performance Excellence Program. The program, facilitated by NC State’s Industry Expansion Solutions (IES), is aimed at improving the performance of organizations across North Carolina.
IES recognized CommonWell Health for its numerous commitments to high standards of quality, including the deployment of a comprehensive framework used to develop a highly focused strategic plan and resource alignment; a strong focus on patient requirements; the documentation of clearly defined processes with cross-functional collaboration; and increased employee involvement with strong leadership commitment.
This recognition marks the first time a community health center has received this achievement in North Carolina. It highlights the diligence and resources CommonWell Health has devoted to its performance excellence journey, which started in 2015. The results demonstrated a more engaged workforce, increased profitability and growth and more satisfied patients. CommonWell Health received its Milestone 1 award in 2015.
About the NC Performance Excellence Program
The Performance Excellence Program, facilitated by NC State’s Industry Expansion Solutions, is aimed at improving the performance of organizations across North Carolina. Modeled after the National Malcolm Baldrige Quality Award, organizations progress through milestones on their continuous improvement journey in pursuit of the only award recognized by the President of the United States for Performance Excellence. This journey results in (1) delivery of ever-improving value to stakeholders, contributing to organizational sustainability and marketplace; (2) improvement of overall organizational effectiveness and capabilities; and (3) organizational and personal learning.
About NC State Industry Expansion Solutions (IES)
Industry Expansion Solutions (IES) is the engineering-based, solutions-driven, client-focused extension unit of NC State’s College of Engineering. Its broad portfolio and deep industry expertise help organizations grow, innovate and prosper. Its extensive partnerships with business, industry, education and government generate a unique culture of collaboration that provides access to cutting-edge expertise, research, and technology.
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