Currently browsing Success Story archives


  • Quality, All Day

    Southbend was subject to lengthy third-party inspection of its export products, resulting in sluggish shipping times and dissatisfied customers. With ISO 9001 certification, they were able to dramatically decrease time to international markets.

      Read more...

  • Designing a Flow for Growth

    At SynTec, a manufacturer of state-of-the-art school bus seats, an overcrowded manufacturing facility posed potential safety hazards for workers. IES Industrial Engineering Services were able to eliminate congestion and increase production units while decreasing overtime hours.

      Read more...

  • NC DHHS Creates Lean Facilitator Team

    NC DHHS wanted a cost-efficient way to deploy Lean tools throughout the entire organization IES Solution Lean Facilitator Certification Benefits Lean Facilitator-led kaizens across the state have resulted in improved timeliness and accuracy in ten different counties.

      Read more...

  • Making Safety Count

    Cascades Tissue’s heavy industrial work environment, by its very nature, poses risks to its employees. Management wanted to take every opportunity recognize and eliminate risks on the facility floor.

      Read more...

  • Richmond County Improves Customer Care with Lean

    In 2015, Richmond County was invited to participate in the Department of Health and Human Services sponsored Lean Improvement Initiative. Within the Richmond County Department of Social Services (DSS), all customer inquiry calls are routed to the Customer Care Center (CCU). Richmond County DSS signed on with the goal of improving its customer inquiry resolution […]

      Read more...

  • Rock Steady

    After 70 years, the Minerals Research Laboratory remains a pioneer. In 1946, when the Tennessee Valley Authority and NC State’s College of Engineering worked together to fund the Minerals Research Laboratory, they probably wouldn’t have guessed that their new building would one day be located in Asheville’s trendiest neighborhood.

      Read more...

  • Small Shop, Big Results

    Oowee Products, a small manufacturer of specialty beverage accessories, started as a hobby in its founder’s home workshop; as it grew, the company needed to standardize its processes and streamline its operations.

      Read more...