Archive - Tag: Lean | NC State Industry Expansion Solutions


  • Richmond County Improves Customer Care with Lean

    In 2015, Richmond County was invited to participate in the Department of Health and Human Services sponsored Lean Improvement Initiative. Within the Richmond County Department of Social Services (DSS), all customer inquiry calls are routed to the Customer Care Center (CCU). Richmond County DSS signed on with the goal of improving its customer inquiry resolution […]

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  • Small business – runner up: Dollars in collars

    IES-client and Union County’s 2 Hounds Design recently received recognition as BusinessNC’s 2016 SMALL BUSINESS OF THE YEAR RUNNER-UP. Company founder and President Alisha Navarro was profiled on BusinessNC’s website. Navarrro started 2 Hounds Design in 2003 with $500 and a sewing machine and grew to employs 36 people at the Monroe plant making dog collars and harnesses. The story also highlighted how IES […]

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  • Small Shop, Big Results

    Oowee Products, a small manufacturer of specialty beverage accessories, started as a hobby in its founder’s home workshop; as it grew, the company needed to standardize its processes and streamline its operations.

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  • In the Race to Success, MWW Stays Ahead of Competition

    MWW, Inc. needed to maintain its lightning-quick speed in which it produces and delivers made-on-demand products to its customers. NC State Industry Expansion Solutions (IES) helped deliver a business assessment that illuminated areas where time and resources were being wasted. As a result, MWW identified more than $2.3 million in savings, attributable to improvements made after the assessment solution was implemented .

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  • Lean Sigma 180

    Lean Sigma 180 takes a unique approach by starting with the improvement project first.  Unlike typical Lean Six Sigma training, our team of Lean Six Sigma experts will work with your senior leadership to identify specific improvement projects that are linked directly to your organization’s strategic initiatives— before any training begins.  The best improvement projects could generate […]

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